Option 4: Temporarily disable the Anti-Virus In the message that appears, click Delete files.After the scan is complete, in the Disk Cleanup dialog box, on the Disk Cleanup tab, make sure the box next to Temporary files is checked.In the Drives list, click the hard disk drive that you want to clean up (C: drive is the default system drive), and then click OK.Type Disk Cleanup in the Search box, and click Disk Cleanup in the list of results.Double-tap or double-click Disk Cleanup.Type Admin in the Search box, and tap or click Administrative Tools from the list of results.After the scan is complete, under Files to delete, make sure the box next to Temporary files is checked.Wait for Disk Cleanup to scan for temporary files on your computer.Search for Disk Cleanup from the taskbar and click Disk Cleanup from the list of results.These files can be cleaned up using the Disk Cleanup utility. Sometimes other installers and applications on your computer leave temporary files on your computer that can cause installation issues. Make sure to run all the Windows Updates, then try installing again.
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When your Windows gets out of date, it could cause problems when trying to install new software. Option 2: Make sure your Windows is up-to-date Click the arrow next to the Shut Down button.If you have a keyboard, press Windows key.If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.
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